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REALTOR ANN WATLEY'S CLIENT-SERVICE PHILOSOPHY

I’m Ann Watley, a licensed Real Estate Agent with Pemberton Homes Real Estate Brokerage. I have won several awards based on my high level of commitment and value provided for my clients.

As an experienced professional who has over the past 15 + years helped many families sell their homes, I know how to handle every aspect of the sales process - from strategically marketing and showcasing the home to making sure everything's signed, sealed and delivered by the closing date when the keys are transferred to the happy new homeowner.

Providing you with comprehensive, high-quality listing service is my top priority. As a part of my service package, I offer professional photography, floorplans, stunning brochures and much more to market your home effectively in this competitive market. I am a "full service" Real Estate agent with no hidden fees or "add-on" services.

Something I think you'll find that sets me apart in this competitive real estate market is the level of commitment to service that I provide to my customers. It is easy to make suggestions, it is another matter in these busy times to find someone to trust to help carry out those tasks. Whether you need a painter, an electrician, a plumber or any other home service always come to me first for that trusted reference to someone you can rely on to get the job done. I also work with some terrific local staging services that can help us get on track to marketing your home in the best possible way.

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CLIENTS COME FIRST

Many qualities and skills go into being an excellent real estate professional - integrity, in-depth community and market knowledge, marketing savvy, effective negotiation skills, and a high-quality professional network, all of which are the hallmarks of how I work.

As the North Saanich, Sidney and Greater Victoria real estate professional of choice, I've always found that providing the very best service levels to my clients has always been about putting my clients first. This has always meant keeping myself accessible, being a good listener as well as a good communicator, and responding quickly to your needs. I work as hard as possible to make sure your needs are met and you walk away completely satisfied with the experience. 

This is a service industry and my "client service" philosophy has always been my approach. I've found that the latest technologies are enabling me to do everything I've always done, only much more quickly and efficiently. I read each review, testimonial, and comment that previous clients have written to ensure I am continuing to provide the best service possible.

KNOWLEDGABLE & EXPERIENCED REALTOR

I have been a real estate agent for over 15 years and have won numerous awards based on my high level of customer service and client satisfaction. 

As your realtor for Victoria, Sidney, Saanich, Oak Bay, Metchosin, Langford, Colwood, Sooke, and surrounding communities on South Vancouver Island, I am committed to providing you, my client, professional and optimum services during all the stages of purchasing or selling your home or business.

Thanks for taking the time to get to know me. If I can be of any service please contact me for no-pressure real estate advice.

DEDICATED BUYING & SELLING TEAM

Buying a home is one of the largest purchases you'll ever make and you will need a dedicated real estate team to ensure that you understand the different steps and aspects of your purchase. Get the Ann Watley Difference when buying and/or selling real estate. Not only will you get a high level of customer service from me, but you will also get the same quality work from my team. We are happy to provide real estate advice with zero obligations, so feel free to reach out to us today.

LOCATION, LOCATION, LOCATION

The Greater Victoria region is large and spread out with many intricate real estate markets. My dedicated team and I are here to ensure your home is sold for the best price and terms in the shortest amount of time. We understand residential real estate listings and market trends in this area. Let us help you sell your home, condo, or townhouse. This region can be intimidating for first-time home buyers, so we have placed a handy guide to help you get organized. Let us make your dream home a reality.

VIEW MY CLIENT REVIEWS



Highly Recommend Ann Watley. If you are looking for a Realtor to buy or sell, we'd highly recommend Ann Watley. We're ringing her bell! Ann is professional and at ease...Willing and able to please ...A person who is sensitive and kind, a better Realtor you'll not find! There is a reason she wins awards - it's true. Good service, smiles and compassion for you. She says, "Leave all the worry to her." To make your journey so much easier ...Ann is accommodating, positive thinking and bold, and before you know it ... your place is SOLD! Ann we cannot thank you enough for all you did!  We are looking forward to the next chapter in our lives.

JOANNE, AL & MORLEY PAYNE



Caring, Comfortable, and Motivated. The selling of a home can be for various reasons; not enough room, too much room, transfer due to employment requirements or in our case, the death of a family member. The selection of a realtor that would suit our needs was not a difficult task. Based on several recommendations and a previous interaction with a family member, we selected Ann Watley for the job. She met with us and made us feel very comfortable with the process and that the sale was now hers to worry about, not ours. Ann was always available if there were any questions or concerns. She is caring, highly motivated and ensured that our needs were a priority. Thank You for your incredible work.

C.FRAM, S.MCELGUNN & M.MCELGUNN



Extremely motivated and organized. Essentially I cannot think of a better agent for your needs than Ann. She is extremely motivated and organized. When something needs to be done, it is done and done at the time she says it will be done. She lead us through the sale of our house under a time of great stress for us. We had renters who on the surface were great with lots of good references but who in the end provided no end of grief. Throughout Ann was patient and motivated and managed to sell our home for much more than we thought we could get even under better circumstances. At no point did we feel that Ann was motivated by anything other than helping us. As stated in Ann's email, she has vast experience both in real estate and tenancy as well and should be perfect for your needs.

GREG C.



Dear Ann, I do want to let you know how much my son & I appreciated the time you spent showing us properties as I enter retirement and prepare to downsize. Thank you so much for your thoroughness in preparing suitable properties for us to view. How did my time looking at the property with Ann Watley feel? Over the years I have spent time with many realtors as one sells and buys. When I was with Ann I felt complete confidence in her accurate assessment of properties and the real sense of her desire to find the perfect house for my needs. That was paramount (rather than making a sale). We especially appreciated the time spent in the office prior to going out to view houses, as we reviewed potential houses, their positives and negatives. We felt that this saved us a tremendous amount of time driving around as it effectively reduced the list to the truly appropriate. When we were out viewing properties I was aware of the care and attention that had been given to my requirements. (Continued)



I thought Ann behaved in a truly professional and polite manner at all times; when her cell phone rang she did not interrupt the time she had devoted to us to take phone calls. It takes a skilled and sensitive realtor to tactfully point out factors in each property that could be an advantage or disadvantage, especially as one becomes older. Also, indicating where future buildings and noise may occur could affect the value. Not all realtors are as forthright (or have such a great sense of humour), as Ann Watley. I would happily recommend anyone shopping for a new home to use Ann's expertise. She related well to my 40-year-old son and to me at 70! I was amazed at how accurately Ann read my body language when in certain houses, she was able to tell exactly what I was thinking and be respectful to that. Again my thanks for your guidance.

LIZ



Less than three weeks. We found Ann to be professional, warm, and caring. As this was an estate sale Ann was very helpful in getting the property ready to sell. She went above and beyond in making the process smooth. This included getting service professionals to complete work on a very tight schedule in order to meet the offer deadlines. Within 24 hours of putting the property on the market, we had an offer of more than the listing price. Thanks to Ann we managed to close and complete the sale in less than three weeks. We were very fortunate to work with Ann and her team.

ROSS AND LAUREL NIXON



Patient, Professional & Diligent. We wanted to thank you from the bottom of our hearts for all the assistance you've given us in the purchase of our home. You have been patient, professional & diligent in finding and negotiating a contract on our house. We are very pleased with our purchase. Not only you've helped us buy the ideal home for our needs but you also helped us buy it at a great price. You certainly are a very knowledgeable and thorough professional and we wouldn't hesitate for a second to recommend you to anyone. Thanks again for everything.

PORLARES FAMILY



Source of encouragement. Marlene & I wanted to write & let you know how much we appreciated working with you to buy our new home on the island. Ann, you were marvellous - right from the start! Whenever you met with us it was as though we were the only people in the world, & you had all the time in the world just for us. It was also clear that you knew your market, you identified readily with our needs, & you helped us move past obstacles - in short, you were a terrific guide in getting us to where we needed & wanted to be! You were friendly yet professional in our dealings & you were a source of encouragement & this, coupled with your keen insights & common sense wisdom, all made it a delight to work with you. (Continued)



And even after the sale, you went over & above to help us get a smooth transition into the home. But what impressed us most of all was your complete openness & your total honesty with us, every step of the way. Ann, we would recommend you without hesitation to anyone seeking a Real Estate Agent who can truly understand their needs & help them get the home they want, with all the added benefits mentioned above thrown into the mix. We wish you continued & much deserved success in this New Year!

NORM & MARLENE MORRISON




Quick, efficient and empathetic. Thanks so much for your message, Ann! I have been enjoying the peacefulness of being settled in my new home and wanted to let you know how much I have appreciated your honesty, integrity, professionalism and compassionate commitment to helping me move forward in a challenging situation. When I first met with you and discussed the need to sell our home, I was reassured that I would have support to do this and that we would be treated fairly, and I was right. I am grateful for all your help from staging the house, recommending cleaners, landscapers, movers, clarifying information and collaborating with ourselves and our tenant, and other realtors while remaining positive and professional throughout the entire process. (Continued)



I especially appreciate our tour of several possible homes for me to purchase in one very busy afternoon, and your reminders to me of the criteria I wanted in a home and encouragement not to act in haste. You were always just a phone call away and despite the challenging nature of the sale, I enjoyed the process of working with you and became more enthusiastic about my future and the new chapter in my life. I will (and have) highly recommended your services to anyone interested in buying or selling a home, and would be happy to have my positive, professional experience with you used as a testimonial. Thanks again, for the energy, dedication, and professionalism you provided to assist the sale of our home in such a quick, efficient and empathetic manner. All the best,

CHARLENE L.
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